Documentation

How to test payments in test mode?

As you have followed the steps in our setup guide to configure your Tyl By Natwest plugin, the next step is making sure that test transactions work. Please keep in mind that you are required to process a few test transactions first so that Tyl By Natwest can see that you can process transactions to process live ones.

Here’s how you can do it:

Step 1 – Make sure that you are in test mode.

From your WooCommerce > Settings > Payments > AG Tyl by Natwest > Manage > set the store status to ‘Test environment’

Step 2 – Create a WooCommerce product.

If you are new to WooCommerce, I would suggest that you take a look at this guide first as this product would be the one that we will be trying to purchase in our test.

Step 3 – Setting up the product.

Edit your product page and scroll down until you see the Product data section. This section would contain the details of the product from its price to its inventory count etc. As we will be processing a test transaction, we can set a regular price for the product.

You can access this section from the:

Note
Product data section > General tab

Next is to make sure that the Inventory tab > Stock Status is set to In stock.

We don’t want to have taxes/shipping be applied once we checkout, so we need to tick the Virtual checkbox.

If you currently have a live WooCommerce store and don’t want your other customers to see this test product, you can set the product to be hidden. Go to the righthand side of your product page under the Publish section > look for the Category visibility option and click edit.

This would expand, and additional options would appear. Select the hidden radio button and click OK.

Update or publish your changes on your WooCommerce product for the changes to be applied.

Step 4 – Adding the item to the cart.

Open an incognito / private window to be accessing your site as a non-logged-in user (as a buyer).
Visit the product page that you have created on the step above and click the button ‘add to cart.’

Step 5 –  Checkout Process

View your cart by clicking the cart icon on your header and clicking Proceed to checkout. Once you are on the checkout page, fill in the required details, and on the credit card section, select the Tyl By Natwest payment method.

Click the Place Order button, and you’ll be redirected to Tyl By Natwest’s payment page.

At the time of this writing, You can then use the test-card number below to make sure that a transaction fully completes.

4035 8740 0042 4977
The expiry date (mm/yyyy): Any in date
Card verification code: 123

Additional Test Cards

3DS Frictionless Flow

Visa: 4147463011110083
Mastercard: 5239290700000028
The expiry date (mm/yyyy): Any in date
Card verification code: 123

3DS Challenge Flow
Visa: 4147463011110059
Mastercard : 5239290700000002
The expiry date (mm/yyyy): Any in date
Card verification code: 123

If these do not work anymore, you could contact the Tyl By Natwest Cardnet team here- online@support.natwest-tyl.com, and they’ll be able to supply you with the working ones.

Once you have clicked the continue button, you’ll be asked for a 3D secure password. Place  Secret!33 in the password field and click the Submit button.

If the transaction goes well, it will display this order confirmation page.

Click the “Return to shop” button, and you’ll be redirected back to your site with the order received message.

Go through the checkout process to order the product, and If the transaction is successful, it will display an ‘order received’ message.

 

What if there is an error?

That’s a bit unfortunate, but all problems in this world can eventually be fixed. Please take a look at our Troubleshooting Guide, and hopefully, this would resolve the issue for you, or better yet, you could also contact our support, and one of our friendly support team members will sort out these issues for you.

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